Anthropose return/exchange policy

All purchases made from can be returned/exchanged within 5 days of delivery in case you are not satisfied with your purchase.

  • All the items are eligible for return when/if in resaleable conditions with all the original packaging intact.
  • Prescription frames purchases qualify for exchange or return. However, the prescription lenses and shipping charges are non-refundable.
  • Items on clearance sale/sale are not eligible for returns.
  • Anthropose bears the right to deem resaleable condition of all the items returned.
  • Any purchase made from our authorized retail outlets can be returned/exchanged at the retail outlets only within the 5 days return/exchange period.
  • Online return request is applicable to orders placed online only. For all the purchases made through our retail outlets please visit or contact the concerned outlets

How to setup your return/exchanges.

It’s easy to process your returns. Please follow the instructions below to request refund for your return shipping:

For registered users.

  • Login to your account.
  • Click on “order history”
  • Find the order you’d like to return/refund.
  • Click the “refund” button.
  • Fill out the return/refund form.
  • Done!

For guest users.

One of our representative will get in touch with you once your request has been received and is ready to be processed.

Thank you for your patience.

-Team Anthropose.

Covid-19 Update 😷


With lockdown partially lifted, we have begun our regular deliveries within limited capacities. Our deliveries to Dhangadhi, Surkhet, Lamahi, Ghorai and Nepalgunj is still impacted and under halt. Although within limited capacity, we are glad to be back!

See you soon!

The priority is to stay safe and take care. Please refrain from any activity that includes closed, crowded environment with close contact with people & always wear a mask.

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