Anthropose return/exchange policy
All purchases made from Anthropose.com can be returned/exchanged within 5 days of delivery in case you are not satisfied with your purchase.
- All the items are eligible for return when/if in resaleable conditions with all the original packaging intact.
- Prescription frames purchases qualify for exchange or return. However, the prescription lenses and shipping charges are non-refundable.
- Items on clearance sale/sale are not eligible for returns.
- Anthropose bears the right to deem resaleable condition of all the items returned.
- Any purchase made from our authorized retail outlets can be returned/exchanged at the retail outlets only within the 5 days return/exchange period.
- Online return request is applicable to orders placed online only. For all the purchases made through our retail outlets please visit or contact the concerned outlets
How to setup your return/exchanges.
It’s easy to process your returns. Please follow the instructions below to request refund for your return shipping:
For registered users.
- Login to your account.
- Click on “order history”
- Find the order you’d like to return/refund.
- Click the “refund” button.
- Fill out the return/refund form.
For guest users.
Please fill out the form here
One of our representative will get in touch with you once your request has been received and is ready to be processed.
Thank you for your patience.